Patcher Troubleshooting

Patcher Troubleshooting

If your patcher is not working properly, try these fixes before contacting support.

• Make sure you are using the latest patcher:

Download Latest Patcher

• If your client is very old, download the newest Full Client instead.

• Linux / Steam Deck / Proton / WINE users should also read:

Linux Installation Wiki

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Invalid Response from Auth Server

• Check that your Windows date and time are correct
• Enable automatic time synchronization
• Restart the patcher

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Failed to Validate RagnarokPlus.exe

• Restart the patcher
• Restart your PC if needed
• Try temporarily disabling antivirus software
• Re-download the latest patcher

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Using ExitLag / Mudfish / VPN

• Make sure both the patch server and game server use the same VPN route/IP
• Restart the patcher after changing VPN settings

Discord reference: Ragnarok Plus Discord

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Patcher does not start Try these fixes one by one:

• Install Microsoft Visual C++ Redistributable x64:
  • Download VC++ Redistributable

• Update GPU drivers

• Restart your PC

• Run the patcher as Administrator

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Patcher still does not launch Try compatibility mode using the /tui argument.

Windows instructions:

1. Right-click the patcher
2. Select "Create Shortcut"
3. Right-click the shortcut → "Properties"
4. In the "Target" field, add:

/tui

1. Launch the patcher using the shortcut

Example: ragnarok-plus-patcher.exe /tui

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Need more help? Enable patcher logs using the /log argument.

Example: ragnarok-plus-patcher.exe /log

The patcher will create: patcher.log

When asking for support, attach:

• patcher.log
• Screenshots
• Error messages
• Short description of the issue

Support Discord: Ragnarok Plus Discord