Patcher Troubleshooting: Difference between revisions

From Ragnarok Plus Wiki
← Older edit
VisualWikitext
Lucius (talk | contribs)
confirmed
212 edits
m Lucius moved page FAQ to Patcher Troubleshooting
Lucius (talk | contribs)
confirmed
212 edits
 
Line 1: Line 1:
== Patcher Troubleshooting ==
== Patcher Troubleshooting ==


=== Get the Latest Patcher ===
If your patcher is not working properly, try these fixes before contacting support.
Make sure you have the latest Full Client.


You can also download the latest patcher here:   
* Make sure you are using the latest patcher:   
[https://dl.ragnarok.plus/ragnarok-plus-patcher.exe Download Latest Patcher]
[https://dl.ragnarok.plus/ragnarok-plus-patcher.exe Download Latest Patcher]


=== WINE / Proton / Linux Users ===
* If your client is very old, download the newest Full Client instead.
Make sure you are using the latest patcher (see above).


Also check the Linux installation guide:   
* Linux / Steam Deck / Proton / WINE users should also read:   
[https://wiki.ragnarok.plus/index.php?title=Linux_Installation Linux Installation Wiki]
[https://wiki.ragnarok.plus/index.php?title=Linux_Installation Linux Installation Wiki]


=== Invalid Response from Auth Server ===
----
Make sure your PC's date and time are set correctly.


=== Failed to Validate RagnarokPlus.exe ===
'''Invalid Response from Auth Server'''
Simply restart the patcher.
* Check that your Windows date and time are correct
* Enable automatic time synchronization
* Restart the patcher


=== ExitLag / Mudfish / VPN Issues ===
----
Make sure your VPN routes both the patch server and the game server through the same connection/IP.
 
'''Failed to Validate RagnarokPlus.exe'''
* Restart the patcher
* Restart your PC if needed
* Try temporarily disabling antivirus software
* Re-download the latest patcher
 
----
 
'''Using ExitLag / Mudfish / VPN'''
* Make sure both the patch server and game server use the same VPN route/IP
* Restart the patcher after changing VPN settings


Discord reference:   
Discord reference:   
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]


=== Patcher Does Not Start ===
----
* Install Visual C++ Redistributable 2012/2015/2022 x64   
 
'''Patcher does not start'''
Try these fixes one by one:
 
* Install Microsoft Visual C++ Redistributable x64:  
** [https://aka.ms/vs/17/release/vc_redist.x64.exe Download VC++ Redistributable]
** [https://aka.ms/vs/17/release/vc_redist.x64.exe Download VC++ Redistributable]
* Update your GPU drivers


=== Patcher Still Does Not Launch ===
* Update GPU drivers
Try compatibility mode by adding the <code>/tui</code> CLI argument to the patcher.
 
* Restart your PC
 
* Run the patcher as Administrator
 
----
 
'''Patcher still does not launch'''
Try compatibility mode using the <code>/tui</code> argument.
 
Windows instructions:
# Right-click the patcher
# Select "Create Shortcut"
# Right-click the shortcut → "Properties"
# In the "Target" field, add:
<code> /tui</code>
# Launch the patcher using the shortcut
 
Example:
<code>
ragnarok-plus-patcher.exe /tui
</code>
 
----


'''Windows instructions:'''
'''Need more help?'''
# Right-click the patcher and create a shortcut
Enable patcher logs using the <code>/log</code> argument.
# Open the shortcut properties
# Add <code>/tui</code> at the very end of the target field


=== More Help ===
Example:
You can enable patcher logs by adding the <code>/log</code> CLI argument (same method as <code>/tui</code> above).
<code>
ragnarok-plus-patcher.exe /log
</code>


The patcher will generate a file named <code>patcher.log</code>.
The patcher will create:
<code>patcher.log</code>


Attach the following when asking for support:
When asking for support, attach:
* <code>patcher.log</code>
* <code>patcher.log</code>
* Screenshots of the issue
* Screenshots
* Error messages (if any)
* Error messages
* Short description of the issue


Support is available in Discord:   
Support Discord:   
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]

Latest revision as of 06:53, 11 May 2026

Patcher Troubleshooting

If your patcher is not working properly, try these fixes before contacting support.

  • Make sure you are using the latest patcher:

Download Latest Patcher

  • If your client is very old, download the newest Full Client instead.
  • Linux / Steam Deck / Proton / WINE users should also read:

Linux Installation Wiki

Invalid Response from Auth Server

  • Check that your Windows date and time are correct
  • Enable automatic time synchronization
  • Restart the patcher

Failed to Validate RagnarokPlus.exe

  • Restart the patcher
  • Restart your PC if needed
  • Try temporarily disabling antivirus software
  • Re-download the latest patcher

Using ExitLag / Mudfish / VPN

  • Make sure both the patch server and game server use the same VPN route/IP
  • Restart the patcher after changing VPN settings

Discord reference: Ragnarok Plus Discord

Patcher does not start Try these fixes one by one:

  • Update GPU drivers
  • Restart your PC
  • Run the patcher as Administrator

Patcher still does not launch Try compatibility mode using the /tui argument.

Windows instructions:

  1. Right-click the patcher
  2. Select "Create Shortcut"
  3. Right-click the shortcut → "Properties"
  4. In the "Target" field, add:

/tui

  1. Launch the patcher using the shortcut

Example: ragnarok-plus-patcher.exe /tui

Need more help? Enable patcher logs using the /log argument.

Example: ragnarok-plus-patcher.exe /log

The patcher will create: patcher.log

When asking for support, attach:

  • patcher.log
  • Screenshots
  • Error messages
  • Short description of the issue

Support Discord: Ragnarok Plus Discord

Retrieved from "http://wiki.ragnarok.plus/index.php?title=Patcher_Troubleshooting&oldid=2329"