Patcher Troubleshooting: Difference between revisions

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== Gameplay ==
== Patcher Troubleshooting ==


=== Skills ===
If your patcher is not working properly, try these fixes before contacting support.


==== <u>Hunter</u> ====
* Make sure you are using the latest patcher: 
[https://dl.ragnarok.plus/ragnarok-plus-patcher.exe Download Latest Patcher]


* Auto Blitz Beat does not trigger if you miss the target.
* If your client is very old, download the newest Full Client instead.


== External Programs ==
* Linux / Steam Deck / Proton / WINE users should also read: 
[https://wiki.ragnarok.plus/index.php?title=Linux_Installation Linux Installation Wiki]


=== Using ExitLag for Better Connection ===
----
'''What is ExitLag?'''


ExitLag is a software that optimizes your connection route to the server, helping reduce ping, lag spikes, and packet loss.
'''Invalid Response from Auth Server'''
* Check that your Windows date and time are correct
* Enable automatic time synchronization
* Restart the patcher


'''When should I use it?'''
----


If you are experiencing high latency, lag spikes, or unstable connection while playing, we strongly recommend using ExitLag.
'''Failed to Validate RagnarokPlus.exe'''
* Restart the patcher
* Restart your PC if needed
* Try temporarily disabling antivirus software
* Re-download the latest patcher


'''How to download ExitLag?'''<p>
----
1. Go to the official website: https://www.exitlag.com
<p>
2. Download and install the application


3. Create an account and log in 
'''Using ExitLag / Mudfish / VPN'''
* Make sure both the patch server and game server use the same VPN route/IP
* Restart the patcher after changing VPN settings


'''How to configure ExitLag for this server?'''  
Discord reference:  
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]


1. Open ExitLag
----


2. Search for "'''Ragnarok Private'''" in the game list
'''Patcher does not start'''
[[File:Ragnarok-list.png|thumb|none]]3. Select the correct region/server (example: Falkenstein / Europe)[[File:Ragnarok-select.png|thumb|none]]4. Click on "Apply Routes"
Try these fixes one by one:


5. Launch the game normally 
* Install Microsoft Visual C++ Redistributable x64: 
** [https://aka.ms/vs/17/release/vc_redist.x64.exe Download VC++ Redistributable]


'''Additional Tips''' 
* Update GPU drivers


- Use the "'''Optimize'''" button to find the best route automatically 
* Restart your PC


- Lower ping usually results in smoother gameplay   
* Run the patcher as Administrator


- Try different routes if your connection is still unstable
----
 
'''Patcher still does not launch'''
Try compatibility mode using the <code>/tui</code> argument.
 
Windows instructions:
# Right-click the patcher
# Select "Create Shortcut"
# Right-click the shortcut → "Properties"
# In the "Target" field, add:
<code> /tui</code>
# Launch the patcher using the shortcut
 
Example:
<code>
ragnarok-plus-patcher.exe /tui
</code>
 
----
 
'''Need more help?'''
Enable patcher logs using the <code>/log</code> argument.
 
Example:
<code>
ragnarok-plus-patcher.exe /log
</code>
 
The patcher will create:
<code>patcher.log</code>
 
When asking for support, attach:
* <code>patcher.log</code>
* Screenshots
* Error messages
* Short description of the issue
 
Support Discord: 
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]

Latest revision as of 06:53, 11 May 2026

Patcher Troubleshooting

If your patcher is not working properly, try these fixes before contacting support.

  • Make sure you are using the latest patcher:

Download Latest Patcher

  • If your client is very old, download the newest Full Client instead.
  • Linux / Steam Deck / Proton / WINE users should also read:

Linux Installation Wiki

Invalid Response from Auth Server

  • Check that your Windows date and time are correct
  • Enable automatic time synchronization
  • Restart the patcher

Failed to Validate RagnarokPlus.exe

  • Restart the patcher
  • Restart your PC if needed
  • Try temporarily disabling antivirus software
  • Re-download the latest patcher

Using ExitLag / Mudfish / VPN

  • Make sure both the patch server and game server use the same VPN route/IP
  • Restart the patcher after changing VPN settings

Discord reference: Ragnarok Plus Discord

Patcher does not start Try these fixes one by one:

  • Update GPU drivers
  • Restart your PC
  • Run the patcher as Administrator

Patcher still does not launch Try compatibility mode using the /tui argument.

Windows instructions:

  1. Right-click the patcher
  2. Select "Create Shortcut"
  3. Right-click the shortcut → "Properties"
  4. In the "Target" field, add:

/tui

  1. Launch the patcher using the shortcut

Example: ragnarok-plus-patcher.exe /tui

Need more help? Enable patcher logs using the /log argument.

Example: ragnarok-plus-patcher.exe /log

The patcher will create: patcher.log

When asking for support, attach:

  • patcher.log
  • Screenshots
  • Error messages
  • Short description of the issue

Support Discord: Ragnarok Plus Discord

Retrieved from "http://wiki.ragnarok.plus/index.php?title=Patcher_Troubleshooting&oldid=2329"