Patcher Troubleshooting: Difference between revisions

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== Patcher Troubleshooting ==
|+
!Frequently asked question
|-
|'''Question:''' Does the Falcon from Auto Blitz Beat trigger even if the arrow misses?
'''Answer:''' No. The Falcon does not trigger if you miss the target.
|}


{| class="wikitable" style="width:650px;"
If your patcher is not working properly, try these fixes before contacting support.
|+
! Using ExitLag for Better Connection
|-
| '''What is ExitLag?'''
ExitLag is a software that optimizes your connection route to the server, helping reduce ping, lag spikes, and packet loss.


|-
* Make sure you are using the latest patcher: 
| '''When should I use it?'''
[https://dl.ragnarok.plus/ragnarok-plus-patcher.exe Download Latest Patcher]
If you are experiencing high latency, lag spikes, or unstable connection while playing, we strongly recommend using ExitLag.


|-
* If your client is very old, download the newest Full Client instead.
| '''How to download ExitLag?'''
<p>
1. Go to the official website: https://www.exitlag.com
<p>
2. Download and install the application
<p>
3. Create an account and log in 


|-
* Linux / Steam Deck / Proton / WINE users should also read: 
| '''How to configure ExitLag for this server?'''
[https://wiki.ragnarok.plus/index.php?title=Linux_Installation Linux Installation Wiki]
1. Open ExitLag
<p>
2. Search for "'''Ragnarok Private'''" in the game list
[[File:Ragnarok-list.png|thumb|none]]
<p>
3. Select the correct region/server (example: Falkenstein / Europe)
<p>
[[File:Ragnarok-select.png|thumb|none]]
4. Click on "Apply Routes"
<p>
5. Launch the game normally 


|-
----
| '''Additional Tips'''
 
- Use the "'''Optimize'''" button to find the best route automatically  
'''Invalid Response from Auth Server'''
- Lower ping usually results in smoother gameplay  
* Check that your Windows date and time are correct
- Try different routes if your connection is still unstable  
* Enable automatic time synchronization
|}
* Restart the patcher
 
----
 
'''Failed to Validate RagnarokPlus.exe'''
* Restart the patcher
* Restart your PC if needed
* Try temporarily disabling antivirus software
* Re-download the latest patcher
 
----
 
'''Using ExitLag / Mudfish / VPN'''
* Make sure both the patch server and game server use the same VPN route/IP
* Restart the patcher after changing VPN settings
 
Discord reference:  
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]
 
----
 
'''Patcher does not start'''
Try these fixes one by one:
 
* Install Microsoft Visual C++ Redistributable x64:  
** [https://aka.ms/vs/17/release/vc_redist.x64.exe Download VC++ Redistributable]
 
* Update GPU drivers
 
* Restart your PC
 
* Run the patcher as Administrator
 
----
 
'''Patcher still does not launch'''
Try compatibility mode using the <code>/tui</code> argument.
 
Windows instructions:
# Right-click the patcher
# Select "Create Shortcut"
# Right-click the shortcut → "Properties"
# In the "Target" field, add:
<code> /tui</code>
# Launch the patcher using the shortcut
 
Example:
<code>
ragnarok-plus-patcher.exe /tui
</code>
 
----
 
'''Need more help?'''
Enable patcher logs using the <code>/log</code> argument.
 
Example:
<code>
ragnarok-plus-patcher.exe /log
</code>
 
The patcher will create:
<code>patcher.log</code>
 
When asking for support, attach:
* <code>patcher.log</code>
* Screenshots
* Error messages
* Short description of the issue
 
Support Discord:  
[https://discord.gg/XVM96Wv5Dz Ragnarok Plus Discord]

Latest revision as of 06:53, 11 May 2026

Patcher Troubleshooting

If your patcher is not working properly, try these fixes before contacting support.

  • Make sure you are using the latest patcher:

Download Latest Patcher

  • If your client is very old, download the newest Full Client instead.
  • Linux / Steam Deck / Proton / WINE users should also read:

Linux Installation Wiki

Invalid Response from Auth Server

  • Check that your Windows date and time are correct
  • Enable automatic time synchronization
  • Restart the patcher

Failed to Validate RagnarokPlus.exe

  • Restart the patcher
  • Restart your PC if needed
  • Try temporarily disabling antivirus software
  • Re-download the latest patcher

Using ExitLag / Mudfish / VPN

  • Make sure both the patch server and game server use the same VPN route/IP
  • Restart the patcher after changing VPN settings

Discord reference: Ragnarok Plus Discord

Patcher does not start Try these fixes one by one:

  • Update GPU drivers
  • Restart your PC
  • Run the patcher as Administrator

Patcher still does not launch Try compatibility mode using the /tui argument.

Windows instructions:

  1. Right-click the patcher
  2. Select "Create Shortcut"
  3. Right-click the shortcut → "Properties"
  4. In the "Target" field, add:

/tui

  1. Launch the patcher using the shortcut

Example: ragnarok-plus-patcher.exe /tui

Need more help? Enable patcher logs using the /log argument.

Example: ragnarok-plus-patcher.exe /log

The patcher will create: patcher.log

When asking for support, attach:

  • patcher.log
  • Screenshots
  • Error messages
  • Short description of the issue

Support Discord: Ragnarok Plus Discord

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